Privacy Policy

Introduction

Welcome to AI Sales Trainer ("we," "our," or "us"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains what information we collect, how we use it, and what rights you have in relation to it.

Information We Collect

Account Information

• Email address and name (if you sign up with email)
• Apple ID information (if you sign in with Apple)
• Profile information you choose to provide

Usage Data

• Training session recordings (voice transcripts)
• AI analysis results and scores
• Credits balance and purchase history
• Session statistics and progress data

Technical Data

• Device information (model, OS version)
• App usage analytics
• Crash reports and performance data

How We Use Your Information

We use your information to:

• Provide and improve our AI-powered sales training service
• Process your voice inputs and generate AI responses
• Analyze your performance and provide feedback
• Manage your credits balance and purchases
• Send important updates about your account
• Prevent fraud and ensure platform security
• Comply with legal obligations

Third-Party Services

We use the following third-party services:

• OpenAI: For speech recognition, AI conversation, and text-to-speech
• Firebase: For authentication, database, and hosting
• Apple App Store: For in-app purchases

These services may collect data according to their own privacy policies.

Data Storage and Security

Your data is stored securely using Firebase (Google Cloud Platform) with encryption at rest and in transit. We implement industry-standard security measures to protect your information from unauthorized access, alteration, or destruction.

Voice recordings are temporarily processed by OpenAI and are not permanently stored on their servers according to OpenAI's API data usage policy.

Your Rights

You have the right to:

• Access your personal data
• Correct inaccurate data
• Delete your account and data
• Export your data
• Opt out of marketing communications

To exercise these rights, please contact us at the email address below.

In-App Purchases and Refunds

Credits are consumable digital goods. Used credits are non-refundable according to Apple's App Store policy. Refunds are only available for unused credits. Requesting a refund for used credits may result in account suspension.

We track credit usage to prevent fraudulent refund requests, as we incur real costs for OpenAI API usage during training sessions.

Children's Privacy

Our service is not directed to children under 13. We do not knowingly collect personal information from children under 13. If you believe we have collected such information, please contact us immediately.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Email: support@aisalestrainer.app